Refund policy

Refunds

All sales are final. We do not accept returns, but we will issue credit, add product to a future order, reship or refund for products that are damaged en route to their destination. These situations will be handled on a case-by-case basis. To seek credit, please email care@uponafarm.com or call us at 888-983-1606 with the following information:

  • Order number
  • Damaged product item description
  • Condition of damaged product upon arrival (please provide photo)
  • Date and time package was received